FREQUENTLY ASKED QUESTIONS

WE'RE HERE TO HELP

  • What are your hours of operation?

    East Bay

    Monday - Sunday

    10am to 9pm


    San Francisco Peninsula South Bay

    Monday - Sunday

    12pm to 8pm

  • Is there a delivery minimum?

    The delivery minimum for all areas is only $29 after all promotions have been applied.

  • Should I use Buzz Delivery?

    YES! BUZZ DELIVERY offers easy access to high quality cannabis products without the hassle of looking for parking or waiting in line! Order online within a few clicks! You can also chat, call, text, or email us to place your order with one of our knowledgeable Menu Experts! It's like having your friendly neighborhood budtender come right to your door!


  • When will I get my order?

    BUZZ DELIVERY's mission is to get your delivery as quickly as possible! You will receive a text notification from Onfleet to the phone number provided when you are next in the drivers queue with an ETA!


    Express: For Express deliveries you will hear from a driver in 90 minutes or less.


    Scheduled: For Scheduled deliveries we offer 2 hour time blocks up to 48 hours in advance.

  • Can I ask for discretion upon delivery?

    YES! BUZZ DELIVERY chooses to be as discreet as possible while following all required safety standards. After you receive your text that the driver is on the way, you will also receive a second text notifying you when they are 2-3 minutes out. Please utilize the messages section upon checkout if you have any further instructions you'd like to include!


  • Can I talk to a live person?

    YES! Our Menu Experts can be reached by call at (844)-420-2899. They will be happy to answer any questions you may have!


  • Will tax be added in the cart?

    YES! As required by the California Department of Tax and Fee Administration, local cannabis taxing authorities, and the California Department of Cannabis Control, we are required to charge taxes for all purchases. We understand that taxation in our industry is high, and we are working with local groups to help people get their products for a lower price!

  • I am visiting from out of state. Can I get a delivery?

    YES! Any individual with a valid, government-issued photo ID proving they are 21 or older may order.

  • Can I return a defective or ineffective product?

    YES! Please contact us. We will be happy to assist you! BUZZ DELIVERY will always make sure you are happy with your purchase.


  • Can somebody else get my delivery for me?

    YES! They need to be 21+ with a valid ID to be able to receive it for you. Note: If the delivery is pre-paid, you will need to receive the order yourself.

  • Can I pay by card?

    YES! We take debit card payments for a $4 USD fee. For contactless payment, select "Pay Online" when you check out through our website.

  • Do you have contactless payment options?

    YES! For a contactless payment select "Pay Online" when you check out through our website. Save time receiving your delivery with this pre-paid option! All information is encrypted so no human has access to your personal information.


  • Does Buzz Delivery have Rewards or a Loyalty Program?

    Yes we have a rewards program that includes deals and 4% back on every order.


    JOIN HERE

  • Are you hiring?

    We are always looking for people that are passionate in ensuring each and every customer receives only the absolute best customer service. If you're interested in working for BUZZ DELIVERY, please send your resume to info@buzzdelivery.com and let us know if you would like to apply for the Driver or Menu Expert role.

  • Do you accept medical cards?

    YES! Buzz Delivery accepts Medical Cards so that you can increase your legal purchase limit from 1oz to 8oz of flower and many more edibles and concentrates.


  • I am a vendor and I want to get my product on your menu. Who can I talk to?

    All new vendor inquiries must go through our email at info@buzzdelivery.com. If a buyer is interested in a meeting, they will reach out to you.


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Discover the best deals and exclusive offers on your favorite cannabis products. From discounts on premium flowers and edibles to limited-time bundles, our promotions are designed to help you get the most out of every visit. Check back often to stay updated on our latest savings!

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